How can businesses sustain profitability in the current climate and continue offering a seamless customer experience (CX)?
The economic uncertainty is impacting consumer spending. Find out how to adapt your marketing according to the latest consumer behaviour.
Learn about consumer behaviour changes during historic recessions; how they relate to today; and how companies can adapt in 2021 and beyond.
Learn how the combination of data insight and customer’s emotional responses can help you create a memorable customer experience.
Understand the evolution of the non-linear customer journey to enable cost-effective optimisation without damaging the customer experience.
Discover key drivers, challenges and opportunities behind real-time customer engagement and know how to approach in delivering it.
Discover how a sports apparel retailer expanded their customer reach and increased its revenue using B2C Omnichannel Behavioural Campaigns.
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