B2C and Omnichannel Marketing Cloud Platform

Build personalised and long-lasting customer relationships with Marketing Cloud platforms

Personalise at scale and ensure a customer-centric future with industry-leading B2C marketing automation platforms and a savvy implementation partner.

Why us

We know the technology also demands a strategic application process. By cutting out unnecessary jargon, we bridge the gap between the latest technology solutions and your current requirements, experiences and capabilities. Our focus is on delivering leading-edge, industry-specific and innovative answers to our client’s most significant pain points. With us, you grow safely and steadily at the pace you are comfortable with.

Behavioural Response is all about improving your bottom line.

Find the cracks in your strategy

750+ businesses upgraded

Uncover dormant potential

850+ technology implementations completed

Mould your path forward

39% average revenue boost

Build a leading-edge solution

48% average marketing technology cost reduction

Learn more about how we help leverage B2C marketing automation to maximise ROI

SALESFORCE MARKETING CLOUD

Why SFMC?

Real-time omnichannel personalisation capabilities
Broad range of advanced Marketing Automation features
Next-gen analytics Einstein AI
Seamless integration with market-leading CRMs
New product releases 3X per year
Rich ecosystem of support & knowledge-sharing communities
Gartner-endorsed Leader for Multichannel Marketing Hubs

ADOBE EXPERIENCE CLOUD

Why AEC?

Real-time omnichannel personalisation capabilities
Extensive choice of cutting-edge Marketing Automation features
Next-gen analytics
Adobe Sensei AI
Seamless integration with market-leading CRMs and Adobe Creative Cloud
New product releases several times per year
Support system & knowledge-sharing communities
Gartner-endorsed Leader in Digital Experience Platforms

SAP MARKETING CLOUD

Why SAP MC?

Real-time business intelligence
Omnichannel personalisation capabilities
Available integrations with a large variety of SAP solutions
Possible integration with external SAP Commerce and C/4HANA systems
End-to-end Marketing Automation features
Built-in base of Predictive Analysis algorithms
Four decades of continuous innovation
Active SAP community
Gartner-endorsed Leader for Multichannel Marketing Hubs

The Implementation Process

We introduce you to your designated team of experienced implementation specialists, certified marketing automation enthusiasts and advanced marketing strategists.

ALIGNMENT

We holistically analyse your current maturity stage to set the path for implementation success. Our team will dig deep to uncover your pain points and any outstanding requirements.

UNDERSTANDING

We apply our know-how of technology, marketing and your circumstances to ensure the most accessible way forward. We design the solution that fits your use case like a glove.

SOLUTION DESIGN

We go live with the solution while ensuring constant alignment with your business team. We onboard users as per the project’s initial plan.

DEPLOYMENT

We ensure the users are up to full speed with the new solution by providing insight and guidance tailored to meet the team’s technical and marketing acumen and directed at the company’s vision of the future.

TRAINING

We design marketing activities that engage your prospects and improve the bottom line. We help administer and employ the full technical capacities of your marketing automation platform to maximise its ROI.

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